“Working with Hospitality Genie has been incredibly easy and proactive.
Before implementing Genie, we had no system in place and were facing high food costs, wastage, and supply issues. I’d used Genie for six years at other venues and knew its capabilities.
Since adopting Genie at Newcastle Jockey Club, we’ve cut food costs by up to 10% and significantly reduced wastage through accurate recipe costing and supplier management. Having everything - stocktakes, ordering, invoicing, and recipes - on one platform has been extremely beneficial.
I highly recommend reaching out to the Hospitality Genie team. Their tailored solutions suit any venue.”
- Mark Davis | Newcastle Jockey Club
“Genie has made our life so much easier. Before, we struggled with ordering on time, tracking deliveries, storing invoices and getting the figures right for COGS and budgets. Genie brought everything into one place including orders, deliveries, COGS, budgets and trends.
Now we can track past sales and costs for forecasting, manage compliance, follow up on customer complaints, and record maintenance so repairs are handled faster. The results have been great. We save about 50% of the time we used to spend chasing numbers and paperwork.”
- Brighton Lakes Recreation & Golf Club
“Our managers were buried in admin, spending more than ten hours a week chasing suppliers and logging credits. Genie cut that by over 70%.
Everything from orders to invoices is automated and accurate. It is like having an extra staff member without the extra wage cost.”
- Rowers on Cooks River
“In the first year with Genie we saved close to $80,000 by catching invoice errors, stopping supplier price increases and reducing waste by 20%. Food cost dropped from 37% to 32%.
Every dollar saved went straight to the bottom line, and the system paid for itself many times over. More importantly, it gave our managers visibility and control over costs like never before.”
- Pittwater RSL Club
“Maintenance issues were taking up to five days to resolve. With Genie everything is logged and tracked, and the average turnaround is now under 24 hours.
Members notice the difference straight away. Staff also save at least three hours a week on follow-ups, which adds up quickly.”
- Lynwood Country Club
“Genie’s Daily Diary and compliance checks have cut down handover errors by 90%. Managers save about two hours every week chasing paperwork, and our temperature logs are 100% complete.
Audits that used to take days now take less than an hour. That means less stress around compliance and more time spent focusing on staff and members.”
- Cronulla RSL
“Recipe costs were always outdated because supplier prices changed so often. With Genie they update automatically, which lifted our menu margins by 5% across the board. That equates to around $80,000 extra profit each year.
It is not just about the profit though. Our chefs and managers now know the figures are accurate when planning menus. That has given us the ability to adjust quickly and price with confidence.”
- Club Parramatta
“We were constantly missing overcharges on invoices because the process was manual and time-consuming. Genie now checks every invoice against our agreed prices automatically.
In the first three months alone we found more than $5,000 in errors. On top of that, approval time went from three hours a week to under 30 minutes. That is time we have been able to put back into operations and service.”
- Catering HQ Logistics
“Our food cost used to sit around 38% and we never had live visibility to react. With Genie we track it daily and dropped it to 33% in just six months. That is more than $100,000 a year back into the business.
For a club our size, that is massive. What is just as valuable is the confidence it gives our managers. They see the numbers instantly and can make changes the same day instead of waiting for end-of-month reports.”
- Castle Hill RSL Club